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The PHC conducts capacity building workshops for homeopaths in Lahore on MSDS
The PHC conducts capacity building workshops for homeopaths in Lahore on MSDS:
A team of professional trainers from the CG&OS department conducted four one-day training sessions for homeopathic practitioners from 24th-27th May in Lahore to communicate them the MSDS implementation mechanism developed for homeopathic clinics. The workshops were attended by more than 180 participants, who were conveyed latest information in critical areas concerning the health, care and safety of patients. In addition to providing an in-depth knowledge on the implementation of the MSDS, the workshops also disclosed the benefits of the same, if implemented in full capacity.

The trainings were led by expert trainers including Dr. Mushtaq Ahmad, Dr. Majid Latif, Dr. Mukhtar Ahmad Awan, Homeopathic Doctor Jamil Akhtar Ghauri and Dr. Shafiq-ur-Rahman. With this, the PHC has now organized 85 capacity building workshops, in which 3435 homeopathic practitioners have successfully been trained.
A three-day capacity building workshop on MSDS, organized for Category-I HCEs in Lahore
A three-day capacity building workshop on MSDS, organized for Category-I HCEs in Lahore:
The PHC organized a capacity building workshop from 17th-19th May 2016 in Lahore, in order to train the staff of Category-I HCEs in the implementation of the MSDS. The prolific workshop was attended by 47 participants, which included health managers, consultants and allied health professionals who had come from 10 different districts of Punjab. The three-day long training inculcated contemporary information to the attendees in areas concerning the health and care of patients, management of medication, hospital infection control and information management system. Additional Director Trainings, Dr. Majid Latif and Deputy Director Trainings, Dr. Mukhtar Ahmad Awan were the resource persons on this occasion. Dr. Mushtaq Ahmad, Director Clinical Governance and Organizational Standards, also addressed the participants at the end of the session.
The PHC conducts a MSDS workshop for homeopathic practitioners in Gujranwala
The PHC conducts a MSDS workshop for homeopathic practitioners in Gujranwala:
The PHC held two one-day training session for homeopathic practitioners in Gujranwala on 17th & 18th May 2016, in which the standardized MSDS implementation guidelines were conveyed to the 50 participating homeopathic practitioners. The workshop also increased the participants’ awareness in areas which directly influence the health of susceptible patients, such as care of patients, management of medication, hospital infection control systems, continuous quality improvement systems, responsibilities of management and information management systems. The training led by Dr. Shaifq Ur Rehman and Homeopathic Doctor Jamil Akhtar Ghauri encapsulated all the requisite information that would ensure an improved healthcare service delivery for the patients.
A three-day capacity-building workshop organized for Homeopathic Practitioners in Gujrat
A three-day capacity-building workshop organized for Homeopathic Practitioners in Gujrat:
The capacity building workshops in Gujrat comprised of three full-day training sessions held from 11th-13th May, where homeopathic practitioners benefitted from one-on-one interaction with the PHC experts regarding the MSDS implementation guidelines. 39 participants attended each of the training sessions and were trained by a team of distinguished experts from the Clinical Governance Department including Dr. Mukhtar Ahmed Awan, Dr. Shafiq-ur-Rehman and Homeopathic Doctor Jamil Akhtar Ghauri. The sessions were immensely useful, as in addition to providing an in-depth knowledge of the implementation of MSDS, the sessions also raised the participants’ awareness on the importance of the same for better healthcare standards.
The PHC trains the staff of Category-II RHCs in Lahore on the implementation of MSDS
The PHC trains the staff of Category-II RHCs in Lahore on the implementation of MSDS:
In a capacity building workshop held on 11th & 12th May in Lahore, staff of the Category-II RHCs was trained on the implementation of MSDS for Category-II RHCs. The workshop emphasized on the immediate implementation of MSDS and the participants were briefed on the benefits of the same for their health centers. A total of 29 participants marked their presence in the training that was led by the Additional Director Trainings, Dr. Majid Latif and the Deputy Director Trainings, Dr. Mukhtar Ahmed Awan.
The PHC conducts a one-day MSDS workshop for Homeopathic Practitioners in Jhelum
The PHC conducts a one-day MSDS workshop for Homeopathic Practitioners in Jhelum:
The PHC organized a one-day training workshop for homeopathic practitioners in Jhelum on 10th May, on the relevant MSDS. More than 42 homeopathic practitioners participated in the workshop, where they were equipped with latest information in areas such as treatment and care of patients, the provision of medicine, patient rights, hospital infection control, continuous quality improvement, identifying the responsibilities of management, the Departmental Structure and its Protection, Human Resource and Information Management. The training was conducted by Homeopathic Doctor Jameel Akhtar Ghauri and Doctor Mukhtar Ahmad Awan.
The PHC provides a comprehensive MSDS training to the staff of Category-II RHCs in Sahiwal
The PHC provides a comprehensive MSDS training to the staff of Category-II RHCs in Sahiwal:
The staff of Category-II RHCs was provided an extensive training in Sahiwal on 5th & 6th May. The core agenda of the two-day workshop was to disseminate the ways by which the Category-II staff can implement the MSDS in their operational areas and thus ensure better healthcare services. In the workshop, 30 participants were trained by the Deputy Director Trainings, Dr. Mukhtar Ahmed Awan and the Additional Director Trainings, Dr. Majid Latif.
The PHC holds a one-day MSDS training workshop for Homeopaths in Bhakkar
The PHC holds a one-day MSDS training workshop for Homeopaths in Bhakkar:
A team of experts from the Clinical Governance Department provided one-day training to homeopathic practitioners in Bhakkar on 4th May, on the implementation procedures of MSDS developed for Homeopathic Clinics. In total, 47 practitioners participated in the workshop and were briefed by Homeopathic Doctor Jamil Akhtar Ghauri and Deputy Director Trainings, Dr. Shafiq Ur Rehman on the procedures for MSDS compliance.
The PHC’s Board of Commissioners (BOC) meeting held on May 13th in the office of the Commission
The PHC’s Board of Commissioners (BOC) meeting held on May 13th in the office of the Commission:
The 29TH meeting of the Board of Commissioners (BOC) of the Punjab Healthcare Commission (PHC) was held on 13th May in the office of the Commission. The prestigious members of the Board discussed various issues including recommendations of the complaint management sub-committee and progress in individual departmental activities, among other things.

Presenting his views on this occasion, Justice (r) Aamer Raza Khan, Chairman Board of Commissioners, said that the PHC is working towards improving the quality of healthcare service delivery for the people of Punjab by introducing an institutionalized system of quality assurance through implementation of Minimum Service Delivery Standards (MSDS) in both public and private sectors’ healthcare establishments.

He further said that the management of complaints of patients in cases of medical negligence, malpractice and failure of service is also a major mandate of the Commission. In this context, the Board evaluated and finalized 37 decisions on cases of complaints recommended by the sub-committee of the Board.

On this occasion, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of the PHC updated the Board on the activities of its various departments. The Board expressed satisfaction on the departmental progress report presented for review.
Secretary, Primary and Secondary Healthcare, Ali Jan Khan, directs all districts to ensure compliance with the MSDS set by the PHC
Secretary, Primary and Secondary Healthcare, Ali Jan Khan, directs all districts to ensure compliance with the MSDS set by the PHC:
The monthly EDOs Conference was held on 08th May, in the Directorate General Health Services, in which Ali Jan Khan, Secretary Primary and Secondary Healthcare directed all districts to ensure compliance with the Minimum Service Delivery Standards (MSDS) set by the Punjab Healthcare Commission (PHC). Presenting the MSDS compliance status in Punjab, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of the PHC said that EDOs must not compromise on more basic standards such as blood transfusion, infection control, operation theatres, complaint management and fire emergency.
PHC hosts Review and Coordination Committee meeting on implementation of MSDS, anti-quackery campaign
PHC hosts Review and Coordination Committee meeting on implementation of MSDS, anti-quackery campaign:
The Review and Coordination Committee meeting with the Punjab Health Department was held at the Punjab Healthcare Commission’s Office on 05th May to discuss the progress on the implementation of MSDS at government hospitals and the anti-quackery campaign. Khawaja Salman Rafique, Advisor to Chief Minister on health, Mr. Najam Shah, Secretary Specialized Healthcare and Medical Education, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of PHC and the senior management of PHC undertook the review.

In the meeting, the PHC regarded ‘managerial attitude’ a major factor in the poor quality of health service delivery. Khawaja Salman Rafique recommended the PHC to impart trainings to the managerial staff of the hospitals on standards pertaining to quality, patient safety and infection control. The PHC management accepted the suggestion of Mr. Najam Shah to develop Key Performance Indicators for the healthcare service providers and also agreed on the monitoring of the same. While presenting the progress report on the anti-quackery campaign, Dr. Muhammad Ajmal Khan briefed that more than 3400 premises of quacks have been made dysfunctional in 19 districts of Punjab and Rs17 million has been collected as fine. He further said that the teaching hospitals have started compliance with MSDS, while there is a need to implement the same at tehsil and district level health facilities.
The PHC conducts MSDS training workshop for Homeopathic Practitioners in Faisalabad
The PHC conducts MSDS training workshop for Homeopathic Practitioners in Faisalabad:
A capacity-building workshop meant for the training of homeopathic practitioners was held on 29th April in Faisalabad, which was attended by 25 homeopaths. The MSDS developed for homeopathic clinics were shared with the attendees of the session and were provided the required training for the implementation of the same.
MSDS training workshop for Category-II RHCs in Faisalabad
MSDS training workshop for Category-II RHCs in Faisalabad:
In the training organized for the staff of Category-II Rural Health Centers, a total of 23 people from 12 different RHCs participated and were trained on the implementation of MSDS developed for RHC. The session was led by the Additional Director and the Deputy Director Trainings, and was organized on 28th & 29th April in Faisalabad. The RHC staff was educated on the proper implementation of MSDS so as to improve healthcare service delivery.
Capacity Building Workshop for Homeopathic Clinics in Faisalabad
Capacity Building Workshop for Homeopathic Clinics in Faisalabad:
A team of 39 homeopathic practitioners residing in Faisalabad was trained by the Deputy Director Training and Manager Homeopaths in a workshop held on 28th April. The training session provided a platform to the practitioners to get an in-depth knowledge of MSDS implementation process alongside its benefits. The overwhelmingly interactive session emphasized the enforcement of MSDS developed for homeopathic clinics.
The PHC organizes a Capacity Building Workshop for Homeopathic Clinics in Faisalabad
The PHC organizes a Capacity Building Workshop for Homeopathic Clinics in Faisalabad:
A total of 39 homeopathic practitioners attended the MSDS training held in Faisalabad on 27th April, pertaining to the implementation of MSDS in homeopathic clinics or centers. The participants were involved in an interactive session that made them cognizant of the MSDS compliance rules, and communicated the ways by which they can effectively implement MSDS in their respective clinics.
Capacity Building Workshop on MSDS for Category-II RHCs in Sargodha
Capacity Building Workshop on MSDS for Category-II RHCs in Sargodha:
A two-day MSDS training was organized specifically for Category-II Rural Health Centers on 26th & 27th April in Sargodha. The training experts from the CG Department headed the session and trained a total of 30 people from 16 different Rural Health Centers. The training covered all the necessary information regarding the implementation of MSDS in Category-II HCEs.
The PHC organizes a Capacity Building Workshop for understanding the MSDS developed for Homeopaths in Faisalabad
The PHC organizes a Capacity Building Workshop for understanding the MSDS developed for Homeopaths in Faisalabad:
The CG & OS team organized a capacity-building workshop on 26th April in Faisalabad, in which 32 homeopathic practitioners from Faisalabad were thoroughly trained on the implementation of MSDS developed for homeopathic Clinics. The workshop trained the homeopaths on the development procedures of MSDS and highlighted the repercussions of non-compliance with the same.
The PHC conducts a Capacity Building Workshop for better understanding of MSDS for Category-II RHCs in Multan
The PHC conducts a Capacity Building Workshop for better understanding of MSDS for Category-II RHCs in Multan:
A team of experts from the Clinical Governance Department conducted a two-day workshop from 21st to 22nd April in Multan, wherein 28 people from 15 different Rural Health Centers were trained on the implementation procedures of MSDS. All the attendees were from Category-II HCEs, and were trained by the Additional Director and Deputy Director Trainings. The interactive workshop helped the rural staff learn the implementation methods of MSDS in their respective HCE’s.
Capacity Building Workshop for Homeopaths in Kallar Kahar
Capacity Building Workshop for Homeopaths in Kallar Kahar:
A total of 35 homeopathic practitioners were provided comprehensive training on the procedures of implementing MSDS in a workshop held on 20th April in Kallar Kahar. The PHC team comprising of Deputy Director Trainings and Manager Homeopaths was available to advocate the MSDS compliance and implementation procedures to the homeopathic staff.
PHC conducts a Capacity Building Session for Category-II RHCs in Bahawalpur
PHC conducts a Capacity Building Session for Category-II RHCs in Bahawalpur:
The Commission conducted a two-day capacity-building workshop from 19 to 20th April in Bahawalpur, where the Category-II Rural Health Center staff was trained on the implementation of MSDS. Additional Director and the Deputy Director Trainings from the Clinical Governance Department trained a total of 26 participants and facilitated them in their better understanding of MSDS in areas such as responsibilities of management, information management system and management of medication, quality assurance and infection control to strive for quality healthcare service in Punjab.
The PHC organizes a Capacity Building Workshop for Homeopathic Practitioners in Attock
The PHC organizes a Capacity Building Workshop for Homeopathic Practitioners in Attock:
A one-day workshop was held on 19th April in Attock, where a total of 39 homeopathic practitioners from district Attock were trained on the implementation of Minimum Service Delivery Standards (MSDS) developed for homeopathic clinics. The participants were trained by the Deputy Director Trainings and Manager Homeopaths from the Clinical Governance department. The purpose of the workshop was to familiarize the homeopathic practitioners with the importance of implementing MSDS, and the ways by which they can implement MSDS in their clinics.
PHC Organizes a Capacity Building Workshop for Homeopathic Practitioners in Lahore
PHC Organizes a Capacity Building Workshop for Homeopathic Practitioners in Lahore:
A total of 54 homeopathic practitioners from Lahore were trained by the Additional Director and Deputy Director Training from the Clinical Governance department in a capacity building workshop which was held on 15th April at Lahore. The workshop was conducted to facilitate the participants in better understanding the MSDS for Homeopathic Clinics in areas such as responsibilities management, information management system and management of medication, quality assurance, and infection control to strive for quality healthcare service in Punjab.
PHC Organizes a Capacity Building Workshop for Category II HCEs
PHC Organizes a Capacity Building Workshop for Category II HCEs:
The Commission organized a 3 day capacity building workshop in Lahore from 6 to 8th April 2016 in order to facilitate the Category II Healthcare Establishments in implementation of MSDS. The workshop was attended by 20 participants consisting of doctors, Nursing experts and management staff from the hospitals from the districts of Lahore, Faisalabad, Muzaffargarh and Gujrat. The training was aimed to augment the understanding of the participants about the MSDS particularly the critical areas including: Care of Patients, Management of Medication, Hospital Infection Control, Continuous Quality Improvement, Responsibilities of Management, and Information Management System.
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in Gujranwala
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in Gujranwala:
A one-day capacity building workshop was held in Gujranwala on 29th March 2016 wherein 34 homeopathic practitioners from the District attended to familiarize themselves with the implementation of MSDS and the compliance procedures for homeopathic clinics.
PHC Organizes TAC Subcommittee Meeting on Quality Assurance, Standardization, and Accreditation
PHC Organizes TAC Subcommittee Meeting on Quality Assurance, Standardization, and Accreditation :
The meeting of the Technical Advisory Committee (TAC) Sub-Committee on Quality Assurance, Standardization and Accreditation was held in Lahore to discuss the draft MSDS for Dental Clinics, the draft MSDS for Rural Health Centers (RHCs) and the PHC Anti-quackery Regulations, 2015. The Sub-Committee reviewed all standards and indicators included in the drafts and provided valuable suggestions. In addition, the sub-committee also reviewed and were in agreement with the draft PHC Anti-quackery Regulations, 2015.
Attendants of the TAC subcommittee included its convener: Dr. Abdul Majeed Chaudhry (LMDC), representatives of the Regulatory Bodies: Dr. Khalid Masood Gondal (College of Physicians & Surgeons Pakistan); representatives of the Medical Universities in Punjab: Major General (Rtd.), Dr. Muhammad Aslam (University of Health Sciences); Prof. Dr. Asad Aslam Khan (King Edward Medical University), professional institutions: Prof. Dr. Rakhshanda Rehman (School of Health Sciences, Fatima Memorial System), representatives from private HCEs: Prof. Dr. Shahida Khawaja (National Defense Hospital), and Prof. Dr. Faisal Sultan (Shaukat Khanam Memorial Hospital and Research Institute). The meeting was organized by PHC and the attendees included its core director’s team: Clinical Governance, Licensing, Complaints and the Additional Director as well as Deputy Director of CG&OS lead by the COO. The meeting ended with the TAC members extending their support for the Commission and a vote of thanks by the COO.
PHC Conducts a Capacity Building Workshop for Homeopathic Clinics in Lahore
PHC Conducts a Capacity Building Workshop for Homeopathic Clinics in Lahore:
A one-day capacity building workshop was held in Lahore on 25th March 2016 wherein 17 homeopathic practitioners from the District attended to familiarize themselves with the implementation of MSDS and the compliance procedures for homeopathic clinics.
PHC Conducts a Consultative Workshop to finalize the Draft MSDS for Radiological Diagnostic Centers
PHC Conducts a Consultative Workshop to finalize the Draft MSDS for Radiological Diagnostic Centers:
A consultative workshop was conducted to finalize the Draft MSDS for Radiological Diagnostic Centers in Lahore on 22nd March, 2016. A total of 30 participants from all over the province attended the session, including representatives from Pakistan Nuclear Regulatory Authority (PNRA) attended the session. During the interactive session experts furnished valuable input which will subsequently be considered for incorporation into the Draft.
PHC Organizes a Capacity Building Workshop for Better Understanding of MSDS for Homeopathic Clinics in Faisalabad
PHC Organizes a Capacity Building Workshop for Better Understanding of MSDS for Homeopathic Clinics in Faisalabad:
Experts from the CG&OS team conducted a capacity building workshop on 16th March 2016 in which 37 homeopathic practitioners from Faisalabad were familiarized with the MSDS for homeopathic clinics and trained to implement the same at their respective HCEs.
PHC Organizes a Capacity Building Workshop for understanding the MSDS developed for Homeopathic Clinics in Sargodha
PHC Organizes a Capacity Building Workshop for understanding the MSDS developed for Homeopathic Clinics in Sargodha:
A capacity building workshop was held for 41 homeopathic practitioners based in Sargodha on 15th March 2016 and was intended to enhance their understanding of requisite MSDS and their implementation. The workshop was interactive in nature and was facilitated by the CG&OS team.
Selected employees from PHC attend ‘Developing Future Leaders’ training
Selected employees from PHC attend ‘Developing Future Leaders’ training:
Mr. Farooq Ahmad, Senior Manager HR; Mr. Nadeem Anjum, Senior Manager Finance, and Ms. Rabia Tahir, Monitoring and Evaluation Officer attended one week intensive training programme on ‘Developing Future Leaders’ organized and conducted by LUMS from 14th -20th March. The training used the case method to instruct participants on topics such as team-building, decision making, conflict resolution were discussed through interactive sessions, group work and presentations.
PHC conducts a consultative meeting to discuss Hospital Waste Management at HCEs
PHC conducts a consultative meeting to discuss Hospital Waste Management at HCEs:
A consultative meeting was held on the 11th of March to discuss Hospital Waste Management at HCEs, an integral component of the MSDS, and in the context of the Punjab Hospital Waste Management Rules, 2014. Participating stakeholders included representatives from Environment Protection Department, Local Government and Community Development Department, tehsil headquarter hospitals, hospitals, research institutes and other waste management companies. The meeting included a presentation on the roles and responsibilities of the stakeholders and a discussion on the way forward after considering valuable suggestions received during discussions.
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in Vehari
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in Vehari:
A total of 39 homeopathic practitioners from Vehari were trained by the CG&OS team in a capacity building workshop held on 10th March 2016. The attendees were given the opportunity to obtain first-hand knowledge on implementing the standards at their own clinics.
PHC Conducts a Capacity Building Workshop on MSDS for Homeopathic Clinics in Faisalabad
PHC Conducts a Capacity Building Workshop on MSDS for Homeopathic Clinics in Faisalabad:
A capacity building workshop was held in Faisalabad wherein 63 homeopathic practitioners from the district were trained on the implementation of the MSDS developed for homeopathic clinics. Experts from the CG&OS Directorate facilitated the interactive workshop and provided the participants the opportunity to have their questions addressed.
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in D.G Khan
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in D.G Khan:
The PHC organized and conducted a one day workshop for homeopathic practitioners 8th of March. The workshops was attended by a total of 30 participants from D.G Khan. The PHC experts explained the MSDS for Homoeopathic Clinics developed by the PHC and advised participants on ways to ensure compliance against all standards and indicators mentioned in the MSDS.
PHC Organizes a Consultative Workshop and Incorporates Valuable Inputs on the Draft MSDS for Category II B HCEs
PHC Organizes a Consultative Workshop and Incorporates Valuable Inputs on the Draft MSDS for Category II B HCEs:
A consultative workshop was organized to discuss the Draft MSDS for Category II B HCEs, which includes HCEs with up to 30 beds. A total of 30 participants from various groups of stakeholders attended the workshop which included representatives from the Health Department, Federal Regulatory Councils and the College of Physicians and Surgeons, Pakistan. The majority of the attendees consisted of healthcare service providers from the private sector. During the workshop, the pertinent Draft MSDS was discussed in depth and valuable suggestions and recommendations from the participants were deliberated upon for further refining the Draft. The workshop was facilitated by Dr. Mushtaq Ahmad, Director of Clinical Governance, and its expert team.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Okara
PHC conducts MSDS training workshop for Homeopathic Practitioners in Okara:
In a one-day workshop held in Okara, experts from the CG&OS team trained 32 homeopathic practitioners from Okara to aid them understanding and implementing the MSDS developed for homeopathic clinics.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Pakpattan
PHC conducts MSDS training workshop for Homeopathic Practitioners in Pakpattan:
Experts from the CG&OS team at PHC conducted a one-day capacity building workshop in Pakpattan, in which 52 homeopathic practitioners from Pakpattan and Bahawalnagar had the opportunity to familiarize and understand MSDS standards developed for Homeopathic Clinics as well as how to implement the indicators in their own homeopathic clinics.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sahiwal
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sahiwal:
A total of 47 homeopathic practitioners from Sahiwal were trained by the Additional Directors and Deputy Director team of the Clinical Governance team at PHC. The workshop was conducted to obtain a better understanding of the MSDS for homeopathic clinics to ease following the compliance of the MSDS standards.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Attock
PHC conducts MSDS training workshop for Homeopathic Practitioners in Attock:
Experts from the CG&OS team conducted a capacity building workshop in which 39 homeopathic practitioners from Attock were familiarized with the MSDS developed for homeopathic clinics and trained to implement the same at their respective HCEs.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Rawalpindi
PHC conducts MSDS training workshop for Homeopathic Practitioners in Rawalpindi:
A capacity building workshop was held for 35 homeopathic practitioners based in Rawalpindi, intended to enhance their understanding of requisite MSDS and their implementation. The workshop was interactive in nature and the participants were given a chance to have their questions addressed fully by experts from the CG&OS team.
PHC provides MSDS training for Homeopathic Practitioners in Jhelum
PHC provides MSDS training for Homeopathic Practitioners in Jhelum:
Experts from the CG&OS team consisting of Deputy Directors and Additional Directors facilitated a capacity building workshop that was held for homeopathic practitioners based in Jhelum with the purpose of understanding the implementation of MSDS and ensuring the compliance process for homeopaths. A total of 39 homeopathic practitioners attended the workshop which took place on 16th February 2016.
A training workshop on MSDS implementation was conducted by PHC for Homeopathic Practitioners based in Chakwal
A training workshop on MSDS implementation was conducted by PHC for Homeopathic Practitioners based in Chakwal:
A one day capacity building workshop was held on 11th February 2016 in Lahore. 51 homeopathic practitioners from Lahore attended to familiarize themselves with the implementation of MSDS for Homeopathic Clinics and the compliance procedures that come with it.
PHC conducts an MSDS training workshop for Homeopathic Practitioners in Faisalabad
PHC conducts an MSDS training workshop for Homeopathic Practitioners in Faisalabad:
A capacity building workshop was held for homeopathic practitioners which took place on 10th February 2016. The training was attended by 39 participants with the aim of a better understanding of the implementation of MSDS developed for homeopathic clinics, a necessary condition in order to obtain a license.
MSDS Training Workshop was held for Homeopathic Practitioners in Faisalabad
MSDS Training Workshop was held for Homeopathic Practitioners in Faisalabad:
A one day capacity building workshop was held on 9th February 2016 where 37 homeopathic practitioners from Faisalabad attended to familiarize themselves with the implementation of MSDS and compliance procedures for Homeopathic Clinics.
A Consultative Workshop was held for the Development of the MSDS developed for Rural Health Centers (RHCs)
A Consultative Workshop was held for the Development of the MSDS developed for Rural Health Centers (RHCs):
A consultative workshop was held to refine the Draft MSDS developed for Rural Health Centers (RHCs). A total of 39 participants representing from various stakeholders including doctors, nurses and dental surgeons and representatives of the Government, participated in the discussions to reach a consensus on the contents of the Draft MSDS. Based on the discussions and feedback thus received, recommendations in the form of consensus were prudently considered and added to the Draft for further approval.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Lahore
PHC conducts MSDS training workshop for Homeopathic Practitioners in Lahore:
Experts from the PHC conducted a capacity building workshops in which 47 homeopathic practitioners from Lahore were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held in on 28th January 2016.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura:
Experts from the PHC conducted a capacity building workshops in which 39 homeopathic practitioners from Sheikhupura and Nankana Sahib were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 27th January 2016.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura:
Experts from the PHC conducted a capacity building workshops in which 46 homeopathic practitioners from Sheikhupura were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 26th January 2016.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura:
Experts from the PHC conducted a capacity building workshops in which 48 homeopathic practitioners from Sheikhupura were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 21st January 2016.
PHC provides MSDS training for Homeopathic Practitioners in Lahore
PHC provides MSDS training for Homeopathic Practitioners in Lahore:
A capacity building workshop was held for homeopathic practitioners based in Lahore with the aim of understanding the implementation of MSDS and ensuring the compliance process for homeopaths. 54 homeopathic practitioners attended the workshop which took place on 20th January 2016.
A training workshop on MSDS implementation was conducted by PHC for Homeopathic Practitioners based in Lahore
A training workshop on MSDS implementation was conducted by PHC for Homeopathic Practitioners based in Lahore:
A one day capacity building workshop was held on 19th January 2016 in Lahore. 50 homeopathic practitioners from Lahore attended to familiarize themselves with the implementation of MSDS for Homeopathic Clinics and the compliance procedures that come with it.
PHC conducts an MSDS training workshop for Homeopathic Practitioners in Sahiwal
PHC conducts an MSDS training workshop for Homeopathic Practitioners in Sahiwal:
A capacity building workshop was held for homeopathic practitioners which took place on 7th January 2016. The training was attended by 22 participants which included participants from Sahiwal, Bahawalpur, Okara, Pakpattan, Bhawalnagar with the aim of a better understanding of the implementation of MSDS developed for homeopathic clinics.
MSDS Training Workshop was held for Homeopathic Practitioners in Sargodha
MSDS Training Workshop was held for Homeopathic Practitioners in Sargodha:
A one day capacity building workshop was held on 5th January 2016 where 40 homeopathic practitioners from Sargodha attended to familiarize themselves with the implementation of MSDS and compliance procedures for Homeopathic Clinics.
Consultative workshop for the refinement of the MSDS draft for dental clinics
Consultative workshop for the refinement of the MSDS draft for dental clinics:
A stakeholders consultative workshop was held to discuss and refine the draft MSDS for Dental Clinics on 22nd December 2015. The 37 participating stakeholders included dental surgeons and faculty members from teaching institution in the public and private sector, DHQ and THQ hospitals, and RHCs as well as those running private practices participated.
PHC provides MSDS training to Homeopathic Practitioners in Vehari
PHC provides MSDS training to Homeopathic Practitioners in Vehari:
The PHC team trained 37 homeopathic practitioners from Vehari and Bahawalpur to implement the MSDS developed for homeopathic clinics. The training workshop was held in Vehari on 18th December 2015.
PHC provides MSDS training to Homeopathic Practitioners in Multan
PHC provides MSDS training to Homeopathic Practitioners in Multan:
A training workshop for homoeopathic practitioners was held in Multan on 17th December 2015. 16 homeopathic practitioners from Muzaffargarh, Khanewal, Multan, Lodhran, Bahawalpur, and DG Khan participated to obtain a better understanding of implementation of MSDS for Homoeopathic Clinics.
PHC provides training to Homeopathic Practitioners in Khanewal
PHC provides training to Homeopathic Practitioners in Khanewal:
A training workshop for homeopathic practitioners was held in Khanewal on 11th December 2015. 36 homeopathic practitioners from Khanewal and Lodhran participated to obtain a better understanding of the implementation of MSDS for Homeopathic Clinics.
PHC provides training to Homeopathic Practitioners in Multan
PHC provides training to Homeopathic Practitioners in Multan:
Experts from the PHC trained 33 homeopathic practitioners from Multan to implement the MSDS developed for homeopathic clinics. The training workshop was held in Multan on 10th December 2015.
A Stakeholder Consultative Workshop was conducted for the Development of MSDS for Dental Clinics
A Stakeholder Consultative Workshop was conducted for the Development of MSDS for Dental Clinics:
A stakeholder’s consultation workshop for the development of MSDS for dental clinics/surgeries/polyclinics was conducted on 8th December 2015. Participants consisted of 23 dental surgeons from all across Punjab. A consensus on the draft MSDS was reached after thorough discussions.
PHC provides MSDS training to Homeopathic Practitioners in Rawalpindi
PHC provides MSDS training to Homeopathic Practitioners in Rawalpindi:
A training workshop for homeopathic practitioners was held in Rawalpindi where 46 homeopathic practitioners from Rawalpindi and Murree attended the workshop to obtain a better understanding of the implementation of the MSDS for Homeopathic Clinics. The training took place on 3rd December 2015.
PHC provides MSDS training to Homeopathic Practitioners in Rawalpindi
PHC provides MSDS training to Homeopathic Practitioners in Rawalpindi:
A training workshop was held for homeopathic practitioners in Rawalpindi. 50 homeopathic practitioners from Jhelum, Rawalpindi, Chakwal, and Attock attended to familiarize themselves with the implementation of MSDS for Homeopathic Clinics. The training took place on 2nd December 2015.
PHC represented at the National Conference of the Radiological Society of Pakistan
PHC represented at the National Conference of the Radiological Society of Pakistan:
Director Clinical Governance and Organizational Standards represented the PHC at the National Conference of the Radiological Society of Pakistan held at Hotel Pear Continental Lahore on 28th November 2015. Delivering a presentation to the participants of the conference, he elaborated on the PHC’s genesis, its mandate and its regulatory functions. The basic framework and outline of the MSDS for Radiology and Imaging Services was also shared to consult participants and seek their feedback and involvement in the development process.
PHC experts trained homeopathic practitioners from Kasur
PHC experts trained homeopathic practitioners from Kasur:
Experts from PHC trained homeopathic practitioners from Kasur on 19th November 2015. The training was attended by 48 homeopathic practitioners and was on implementation of the MSDS and advising participants on ways to ensure compliance against the MSDS indicators developed for homeopathic clinics.
PHC experts trained homeopathic practitioners from Sheikhupura
PHC experts trained homeopathic practitioners from Sheikhupura:
Experts from PHC trained homeopathic practitioners from Sheikhupura on 18th November 2015. The training was attended by 48 homeopathic practitioners and was on the implementation of the MSDS and advising participants on ways to ensure compliance against the MSDS indicators developed for homeopathic clinics.
PHC conducts sensitization meeting in Sargodha
PHC conducts sensitization meeting in Sargodha :
Director Clinical Governance and Organizational Standards, along with Director Licensing and the team from the Licensing Directorate, conducted a sensitization meeting in Sargodha on 14 November 2015. Director Clinical Governance and Organizational Standards made a presentation on the background and genesis of the PHC, as a regulator for healthcare service delivery in the public and private sectors in Punjab. The basic framework and MSDS development methodology were also discussed and participants were briefed on the regulatory interventions and activities of the Commission. A total of 50 participants, including members of the PMA, Private Hospitals Association and the Family Physicians, attended the meeting.
PHC provides training to Homeopathic Practitioners from Gujranwala
PHC provides training to Homeopathic Practitioners from Gujranwala:
Experts from the PHC trained homeopathic practitioners on 11 and 12 November 2015. The training was attended by 91 participants from Gujranwala to implement MSDS developed for homeopathic clinics and ways to ensure compliance with the MSDS indicators.
PHC provides training to Homeopathic Practitioners in Lahore
PHC provides training to Homeopathic Practitioners in Lahore:
Experts from the PHC trained homeopathic practitioners on 5th November 2015. The training was attended by 52 participants from Lahore for the implementation of MSDS developed for homeopathic clinics and on ways to ensure compliance with the MSDS indicators.
Meeting with Pakistan Medical Association (PMA) Bahawalpur
Meeting with Pakistan Medical Association (PMA) Bahawalpur:
The COO and senior management of the PHC attended a session organized by PMA, Bahawalpur on 11th October, 2015. Notable among the 50 participants of the session were Prof. Dr. Tehseen Cheema, President PMA, Bahawalpur, Prof. Dr. Ataullah Mazhar, former Principal, QAMC, and Dr. Shaukat, Coordinator, PMA Bahawalpur. The PHC team sensitized the participants about the mandate and functions of the Commission and addressed their apprehensions about the regulatory process.
Seminar on Latest Guidelines on Dengue in Multan
Seminar on Latest Guidelines on Dengue in Multan:
The Punjab Healthcare Commission organized a seminar on the latest guidelines for the treatment of Dengue patients for family physicians and private hospitals, at a local hotel in Multan on 10th October, 2015. Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC were present at the seminar. Commissioner Multan Division, Capt. (R) Asad Ullah Khan, DCO Multan, Mr. Zahid Saleem Gondal, and Principal Nishtar Medical College Multan attended the event along with clinicians and family physicians. Prof. Dr. Muhammad Yaqub Kazi, former Head of Pediatrics, King Edward Medical University, gave a presentation on the diagnosis and clinical management of Dengue patients.
Seminar on Latest Guidelines on Dengue in Rawalpindi
Seminar on Latest Guidelines on Dengue in Rawalpindi:
The PHC organized a seminar on latest guidelines for the treatment of Dengue patients for family physicians and private hospitals, at a local hotel in Rawalpindi on 6th October, 2015. The seminar was attended by more than 200 family physicians and senior clinicians from private hospitals. Dr. Muhammad Ajmal Khan, Chief Operating Officer, and the senior management of the PHC were present at the seminar along with Ms. Clara Pasha, Commissioner PHC, and President PAFP Rawalpindi, Dr. Asif Salahuddin. Dr. Muhammad Khurram, Associate Professor of Medicine, Rawalpindi Medical College gave a presentation on the clinical management of Dengue patients while Mr. Sajid Zafar, DCO, Rawalpindi updated the participants on the situation of Dengue in Rawalpindi.
Workshop for Category II HCEs in Lahore
Workshop for Category II HCEs in Lahore:
The PHC organized a workshop for healthcare service providers and staff from category II HCEs at Lahore from 9th to 11th September, 2015. The workshop was aimed at augmenting the understanding of clinicians, managers and staff from category II HCEs about the MSDS applicable at their HCEs. In all, 42 participants from 20 HCEs in Lahore, Kasur, Okara and Pakpattan attended the workshop. The participants appreciated the PHC’s initiative to build capacities of healthcare service providers in order to assist them in the implementation of the MSDS.
Training for Homeopathic Practitioners in Lahore
Training for Homeopathic Practitioners in Lahore:
The PHC conducted two day-long workshops for homeopathic practitioners on 10th and 11th of September, 2015. The two workshops were attended by a total of 66 participants from Lahore. The PHC experts explained the MSDS for Homoeopathic Clinics developed by the PHC and advised participants on ways to ensure compliance against all standards and indicators mentioned in the MSDS.
Anti-quackery Orientation Workshop for Faisalabad Division
Anti-quackery Orientation Workshop for Faisalabad Division:
The Punjab Healthcare Commission organized an anti-quackery strategy orientation workshop for district health administration officers from Faisalabad division, on 10th September, 2015. Dr. Muhammad Ajmal Khan, COO, PHC, told participants that an estimated 270,000 quacks were illegally rendering healthcare services in Punjab endangering the health and lives of susceptible population. Apart from the senior management of the Punjab Healthcare Commission, the workshop was attended by Commissioner Faisalabad, Captain (R) Nasim Nawaz, and District Coordination Officers (DCOs) from Faisalabad, Chiniot, Toba Tek Singh and Jhang. District health administration officers from Chiniot, Toba Tek Singh, Jhang and Faisalabad were issued authorization letters to seal premises of quacks under the PHC Act. The officers were trained in fulfilling the legal requirements for sealing unlawful facilities and reporting the cases to the PHC. The PHC’s has constituted an special anti-quackery committee to decide such cases.
Seminar for Family Physicians in Rawalpindi
Seminar for Family Physicians in Rawalpindi:
A seminar on the ‘Latest Guidelines on Dengue for Family Physicians’ was organized by the Punjab Healthcare Commission on Monday, 7th September, 2015. Commissioner PHC, Ms. Clara Pasha presided over the seminar while Chief Operating Officer Dr. Muhammad Ajmal Khan and the senior management of the PHC were also present. The guest speakers at the seminar included Principal, Rawalpindi Medical College, Professor Dr. Muhammad Umar, District Coordination Officer, Mr. Sajid Zafar, EDO (Health), Dr. Nasir Mahmood, Director Chief Minister’s Dengue Monitoring Cell, Dr. Wasim Akram and Dr. Shezad Manzoor. The speakers discussed the resurgence of Dengue in Rawalpindi, critical care of Dengue patients, and the government’s initiative to curb the spread of Dengue.
Anti-quackery Orientation Workshop for Sahiwal Division
Anti-quackery Orientation Workshop for Sahiwal Division:
An orientation workshop on Anti-quackery Strategy was organized by the PHC for district health administration officers from Sahiwal division on 28th August, 2015. Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC were present at the workshop, along with Commissioner Sahiwal Mr. Azmat Mehmood and ACs, EDOs (H), DOHs, DDOHs, drug inspectors and drug controllers from Sahiwal, Okara and Pakpattan districts. Legal experts from the PHC apprised the participants of the legal and procedural details of sealing premises of quacks, under the provisions of the PHC Act, 2010. Commissioner Sahiwal urged district administration officers to diligently pursue the PHC’s prescribed strategy for elimination of quackery in the province.
Anti-quackery Orientation Workshop in Rawalpindi
Anti-quackery Orientation Workshop in Rawalpindi :
The PHC organized an orientation workshop on anti-quackery strategy for district health administration officers from Rawalpindi division on 20th August, 2015. The Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC were present at the workshop along with Commissioner Rawalpindi, Captain (R) Zahid Saeed, EDOs, DOHs, DDOHs, drug inspectors and drug controllers from Attock, Chakwal, Jehlum and Rawalpindi districts. Legal experts from the PHC apprised the participants of the legal and procedural details of sealing premises of quacks, under the provisions of the PHC Act, 2010. Commissioner Rawalpindi, appreciated the PHC’s focused attention on the issue of quackery, and directed field officers to vigilantly pursue quacks and to submit reports closures to the offices of the Commissioner and the DCOs.
PHC and MKRMS Organize Roundtable on Quackery in Rawalpindi
PHC and MKRMS Organize Roundtable on Quackery in Rawalpindi :
The COO and the senior management of the PHC participated in a Roundtable on Quackery organized by Mir Khalil ur Rehman Memorial Society (MKRMS) in Rawalpindi on 19th August, 2015. Chairman MKRMS appreciated the PHC’s campaign to eradicate quackery from Punjab and asked participants to extend their cooperation for the same. COO PHC, Dr. Muhammad Ajmal Khan described the magnitude of the problem saying that an estimated number of 600,000 quacks playing with the lives of susceptible segments of the population. Dr. Tariq Mehmood Mian, President PAFP warned of the dangers of rampant prescription of antibiotics by quacks. Dr. Mushtaq Ahmed, Director Clinical Governance, PHC, urged the government to fill the existing gaps in the availability of services particularly in remoter areas of Punjab. Dr. Riaz Ahmed, Director Complaints, PHC, said that some doctors allowed quacks to use their names which undermined efforts to curb quackery in the province.
Seminar on Latest Guidelines on Dengue for Family Physicians
Seminar on Latest Guidelines on Dengue for Family Physicians :
A seminar on the ‘Latest Guidelines on Dengue for Family Physicians’ was organized by the Punjab Healthcare Commission in collaboration with the Pakistan Academy of Family on Monday 17th August, 2015. Chairperson, PHC, Justice (R) Aamer Raza Khan presided over the seminar while Special Secretary Health, Mr. Salman Mufti, renowned philanthropist and Commissioner PHC, Dr. Muhammad Amjad Saqib and Chief Operating Officer Dr. Muhammad Ajmal Khan and the senior management of the PHC and President PAFP, Dr. Tariq Mehmood Mian were present. The latter urged family physicians to cooperate in the campaign against quackery by registering with the Commission. The seminar began with special prayers for the late Interior Minister Punjab, Mr. Shujah Khanzada. Leading medical professionals and professors of pediatrics, Dr. Muhammad Yaqub Kazi and Dr. Muhammad Ali Khan gave detailed presentations on the clinical management and critical care of Dengue patients. The PHC has created a special cell for daily monitoring and carrying out inspections of hospitals to ensure that adequate arrangements are made for treatment and referral of patients suffering from Dengue.
World Bank and DFID Implementation Support Mission Visited PHC
World Bank and DFID Implementation Support Mission Visited PHC:
The World Bank and DFID Joint Implementation Support mission visited the PHC office on 6th August, 2015, as part of its ongoing review of progress made against mutually agreed disbursement linked indicators (DLIs) of the Punjab Health Sector Reform Program. Chairperson PHC, Justice (R) Aamer Raza Khan, Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC welcomed the delegation which included Dr. Tayyeb Masud (Task Team Leader and Senior Health Specialist), Naoko Ohno (Co-Task Team Leader and Operations Officer, Aliya Kashif (Health Specialist), Khalid Bin Anjum (Senior Procurement Specialist), Syed Waseem Abbas Kazmi (Senior Financial Management Specialist) and Javaid Afzal (Senior Environmental Specialist). Dr. Naeem Uddin Mian, renowned health expert and former Commissioner of the PHC was also present.

The visitors expressed their appreciation of the fact that the PHC’s performance had surpassed the DLIs mentioned in the Aide Memoire and pledged to support the PHC’s regulatory initiatives through advocacy of its mandate.
Visit of Delegation from KPK Healthcare Commission
Visit of Delegation from KPK Healthcare Commission:
A delegation from KPK Healthcare Commission visited the PHC office on Saturday, 1st August, 2015. Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan and the senior management of the PHC welcomed Director Operations Mr. Asif Naveed and Deputy Director Management, Dr. Saeed-u-Rehman and gave them a detailed briefing about the governance and the operational structure of the PHC. The guests from KP were also apprised of the challenges faced by the PHC in regulating healthcare services in the public and private sectors and the process and strategies evolved by the PHC to overcome these challenges, for instance the census of healthcare establishments currently being carried out in five districts of Punjab. Dr. Naveed expressed his appreciation of the various initiatives undertaken by the PHC, particularly its ongoing campaign to eradicate quackery from Punjab.
Workshop for District Administration Officers on Anti-quackery Campaign
Workshop for District Administration Officers on Anti-quackery Campaign:
The Punjab Healthcare Commission organized an orientation workshop for district health administration officers from Lahore, Kasur, Nankana Sahib and Sheikhupura as part of its ongoing campaign to eradicate quackery from Punjab. The purpose of the workshop was to give an overview of the PHC’s anti-quackery strategy and to impart legal and procedural orientation to the officers to seal facilities being operated by quacks under the provisions of the PHC Act, 2010. The participants of the workshop included DOHs, DDOHs, TMOs, TROs and Drug Controllers from the four districts of the Lahore division. They pledged their commitment and unmitigated support to the PHC’s campaign against quackery till the eradication of the menace from the entire division.
Meeting With Commissioner and District Administration Officers, Lahore Division
Meeting With Commissioner and District Administration Officers, Lahore Division:
A team of senior district administration officers, headed by Commissioner Lahore, Abdullah Khan Sumbal and including DCOs, EDOs, Drug Controllers and members of District Quality Control Board from all districts of the Lahore division, had a meeting with the COO and the senior management at the PHC office, on 4th June, 2015. The meeting was convened to discuss the anti-quackery campaign launched by the PHC on the direction of the Chief Minister. The COO, Dr. Muhammad Ajmal Khan stressed upon the vitality of role to be played district government officers for making the campaign effective and fruitful. It was unanimously agreed that committees would be constituted at the tehsil and town levels to ensure action against quacks and closure of their premises under the PHC Act, 2010.
Meeting with Delegation from WHO, Pakistan
Meeting with Delegation from WHO, Pakistan:
A delegation from the World Health Organization, led by Dr Lamia Mahmoud, Medical Officer MNCH, WHO, had an introductory meeting with the COO and the senior management at the PHC office, on 3rd June, 2015. The purpose of the meeting was to discuss and explore potential areas for collaboration between the PHC and the WHO. The visitors were given an overview of the PHC’s regulatory mandate and the facilitative approach it has adopted for implementation of standards at all kinds of healthcare facilities. The visitors were also informed that the PHC experts were engaged in developing minimum standards for Mother and Child Health (MCH) Centres. The WHO team acknowledged the efforts of the PHC and suggested programs for capacity building of private sector professionals, associated with mother and child health services, as a possible avenue of collaboration between the two organizations.
Facilities of Quacks Sealed
Facilities of Quacks Sealed:
Two healthcare facilities being illicitly operated by quacks have been sealed under the PHC Act, 2010, in raids conducted by officials of the City District Government, Lahore, led by Mr. Khawaja Imran Nazir Vice Chairman Task Force North and Parliamentary Secretary for Health, on 26th May, 2015.
The first raid was conducted at Sheikh Shabbir Surgical Hospital and Maternity Home, Purana Khana Ferozepur Road, Lahore, under the management of a dispenser pretending to be a qualified doctor. At the time of the raid, 4 patients receiving IV infusion were found at the unlawful facility. The second raid was conducted at Hafiz Hospital and Zacha Bacha Centre, Kashmir Patti, Purana Khana Ferozepur Road, Lahore, a centre being operated by Hafiz Abdul Qayyum, a pretender having no medical qualification and Noreen Shehzadi, a Lady Health Visitor. The services being provided by the LHV at the said facility were beyond the scope of services lawfully permissible for an LHV and the two had reportedly been operating the facility for the past 3 to 4 years.
Both healthcare facilities were sealed under the PHC Act, 2010 and FIRs were registered in concerned police station against perpetrators. Proceedings were also started under the Medical and Dental Degrees Ordinance, 1982, and Allopathic System Prevention of Misuse Ordinance, 1962, while challans were also issued under the Drugs Act, 1976.
Meeting with Delegation from Aga Khan University Hospital
Meeting with Delegation from Aga Khan University Hospital:
A delegation led by Dr Shagufta Hassan, Chief Operating Officer, Clinical Laboratories and Research Services from The Aga Khan University Hospital, Karachi, visited the PHC office on 20th May, 2015. A fruitful discussion was held between the delegation and the PHC’s senior management about the need to regulate the quality of pathological services to ensure accuracy of diagnosis and maintain the continuum of care for patients. The delegation was given an overview of the different aspects of the PHC’s mandate, in particular, its efforts to prescribe standards for all kinds and tiers of healthcare establishments (HCEs). The delegation greatly appreciated the PHC’s efforts to introduce Minimum Service Delivery Standards (MSDS) for clinical and pathological laboratories and offered their unequivocal support and cooperation in the development of practical and effectual standards.
Meeting of the TAC Subcommittee on Quality Assurance and Standardization
Meeting of the TAC Subcommittee on Quality Assurance and Standardization:
The PHC presented standards developed by its experts to the TAC Subcommittee on Quality Assurance and Standardization, in a meeting held on 15th May, 2015. The Subcommittee reviewed the Minimum Service Delivery Standards (MSDS) for Matabs, Clinical and Pathological Laboratories, Basic Health Units (BHUs) and Clinics of Family Physicians/GPs, developed by the PHC as benchmarks to ensure that services being delivered at these healthcare establishments (HCEs) are safe and conform to minimum standards. The meeting was presided over by Convener TAC, Dr. Abdul Majeed Chaudhry and was attended by Pro-vice Chancellor KEMU, Additional Secretary (Technical), Health Department, CEO National Hospital, Vice President CPSP, CEO SKMCHRC, Regional Director, CPSP, among others.
Roundtable on Quackery, its Perils and Ways to Curtail It
Roundtable on Quackery, its Perils and Ways to Curtail It:
The Punjab Healthcare Commission, in collaboration with Mir Khalil-ur-Rahman Memorial Society (Jang Group of Newspapers) organized a policy roundtable titled ‘Quackery, its Perils and Ways to Curtail It’, on 8th May, 2015. Advisor to Chief Minister Punjab, Khawaja Salman Rafique; Secretary Health Department, Jawad Rafique Malik; Commissioner Lahore Division, Abdullah Khan Sumbal; Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan; Director General Health Services, Dr. Zahid Pervaiz; office bearers of PAFP and PMA, and the senior management of the PHC participated in the roundtable.
Consultative Workshop on MSDS for Clinical and Pathological Laboratories
Consultative Workshop on MSDS for Clinical and Pathological Laboratories:
Chairperson PHC, Justice (R) Aamer Raza Khan presided over a day-long consultative workshop held on 7th May, 2015, in Lahore to present the draft MSDS for Clinical and Pathological Laboratories to stakeholders. Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan, Dean Central Park Medical College, Professor Dr. A. Sohail Chughtai, the senior management of the PHC, academicians, professional pathologists and directors of clinical laboratories participated in the workshop. Experts from different districts of Punjab, including Lahore, Rawalpindi, Multan, Sargodha and Bahawalpur reviewed the standards and after a fruitful debate, whereby each detail of the standards was carefully considered, recommendations were made to improve the draft presented.
Capacity Building Workshop for Category II HCEs in Lahore
Capacity Building Workshop for Category II HCEs in Lahore:
Senior clinicians and managers of category II HCEs from districts Nankana Sahib, Sheikhupura and Lahore were invited by the PHC to attend a three-day workshop held from 6th May to 8th May, 2015. The participants were given a detailed overview of all the functional areas included in the MSDS for Category II HCEs and were familiarized with the PHC’s assessment methodology for determining conformance with standards. The participants expressed appreciation of the PHC’s efforts to facilitate service providers through capacity building initiatives.
Capacity Building Workshops for Homeopathic Practitioners in Lahore
Capacity Building Workshops for Homeopathic Practitioners in Lahore:
Homeopathic Practitioners from district Lahore were trained in the implementation of MSDS for Homeopathic Clinics in two successive workshops held on 5th and 6th of May, 2015. The MSDS for Homeopathic Clinics are benchmarks developed by the PHC to assess the quality of services being delivered at homeopathic clinics. Implementation of these MSDS will ensure the delivery of safe and high-quality services at these HCEs.
Workshops for Homeopaths in Lahore
Workshops for Homeopaths in Lahore:
The PHC organized three consecutive workshops on 28th, 29th and 30th of April, 2015, conceived and conducted by the PHC experts to build the capacities of homeopathic practitioners, in order to enable them to successfully implement the MSDS of Homeopathic Clinics. More than 150 homeopathic doctors from all over Lahore, were trained in these workshops. The participants expressed their concerns with respect to the practical implementation of standards, keeping in view their resource constraints. The PHC experts explained that these standards were not prescriptive or cost intensive, as these had been developed keeping in view the realities on the ground.
Capacity Building Workshop for Homeopathic Doctors at Sahiwal
Capacity Building Workshop for Homeopathic Doctors at Sahiwal:
A capacity building workshop for 45 homeopathic practitioners was organized at Sahiwal on 24th April, 2015. Homeopathic doctors from Pakpattan, Sahiwal and Okara were trained in the implementation of the MSDS at their clinics. The workshop enabled the participants to fully comprehend the practical application of standards, in all aspects of healthcare service delivery at their clinics. The workshop was a part of the PHC’s ongoing initiative to facilitate HCEs in the implementation of standards.
Capacity Building Workshop for Category II HCEs at Sahiwal
Capacity Building Workshop for Category II HCEs at Sahiwal:
A capacity building workshop was organized at Sahiwal for staff of category II HCEs from 21st to 23rd April, 2015. Owners, managers, clinicians and allied health professionals from Sahiwal, Okara, Khanewal and Pakpattan were trained to implement MSDS at their respective HCEs. The 35 participants of the workshop were familiarized with all the functional areas included in the MSDS, specially developed for category II HCEs by the PHC. The PHC’s assessment methodology for measuring compliance with the standards was also explained.
Workshop for Category II HCEs
Capacity Building Workshop for Category II HCEs at Bahawalpur:
The PHC organized a capacity building workshop for clinical, managerial and allied staff, at Bahawalpur, from 7th to 9th April, 2015. The workshop was attended by 23 participants from 20 category II HCEs in Bahawalpur, Bahawalnagar, Lodhran, Rahim Yar Khan, and Multan. Expert trainers from the PHC explained the functional areas of the MSDS to facilitate participants in developing implementation plans for their respective HCEs. Implementation of the MSDS is a necessary requirement for grant of the regular license to an HCE by the PHC.
Study Tour by Department of Health, Government of Sindh
Study Tour by Department of Health, Government of Sindh:
A five-member delegation from the Health Department, Government of Sindh, led by Special Secretary (Public Health) paid a day long visit to the PHC office, on 14th April, 2015, as part of a study tour facilitated by the USAID to assist in the establishment of the Sindh Healthcare Commission. The delegation also included representatives from Jhpiego, JSI Research and Training Institute Inc. and Contech International. Chief Operating Officer and the senior management elaborated on the functional status of the PHC, the regulations and processes developed for successful execution of its regulatory mandate and the strategies evolved to overcome the challenges.
Islamic Homeopathic Medical Association
Islamic Homeopathic Medical Association:
Director Clinical Governance and Organizational Standards represented the PHC at a seminar organized by Islamic Homeopathic Medical Association on 3rd April, 2015, at Sargodha. The seminar was attended by renowned homeopathic practitioners from Sargodha division as well as members of the National Council for Homeopathy (NCH). The attendees of the seminar were apprised of the PHC’s mandate to register and license HCEs and to prescribe minimum standards for delivery of healthcare services. The 150 attendees agreed to register themselves with the PHC in fulfillment of their statutory obligation.
Capacity building Workshop for Homeopaths
Capacity building Workshop for Homeopaths:
Homeopathic practitioners from Gujranwala division participated in a capacity building workshop organized by expert trainers from the PHC on 3rd April, 2015. The purpose of the workshop was to acquaint practitioners with the MSDS for Homeopathic Clinics, prescribed by the PHC for standardization of healthcare services. The 23 participants of the workshop commended the PHC’s efforts to facilitate implementation of standards at HCEs.
Capacity Building Workshop at Gujranwala
Capacity Building Workshop at Gujranwala:
The Punjab Healthcare Commission (PHC) organized a three-day capacity building workshop at Gujranwala, from 31st March to 2nd April, 2015. Clinicians, managers and allied professionals from 16 category II hospitals, from districts Gujrat, Sialkot, Hafizabad and Gujranwala participated in the workshop. Expert trainers of the PHC trained the participants in the implementation of the MSDS explaining in detail about the functional areas assessment methodology employed by the PHC to gauge compliance.
Introductory Meeting with Rutgers WPF
Introductory Meeting with Rutgers WPF:
A delegation from Rutgers WPF, a multinational, non-profit organization, working for sustainable human development by promoting the sexual and reproductive health and rights of youth, women and marginalized groups, had an introductory meeting with the COO and the senior management at the PHC office, on 30th March, 2015. The purpose of the meeting was to discuss and explore potential areas for collaboration between the PHC and Rutgers WPF. The delegation included the Country Representative for Pakistan, Mr. Qadeer Baig, Programme Development Officer, Mr. Shehryar Ghazi and Advocacy Officer, Ms. Natasha Sajjad.

The visitors were given an overview of the different aspects of the PHC’s mandate, the challenges it faces as a regulator of healthcare services and the facilitative approach it has adopted to engender support among stakeholders for its initiatives.
Expert on Quality Healthcare from UK Visited the PHC
Expert on Quality Healthcare from UK Visited the PHC:
Dr. Imran Qureshi the Director General DAPS Global and BMJ Quality Clinical Adviser, visited the PHC office on Monday 7th July, 2014, to meet the COO and the senior management and discuss the role of culture and innovation in advancing patient safety and quality of healthcare services. He appreciated the PHC’s efforts toward the development and implementation of MSDS which have established a basic premise within which hospitals had to operate. He also emphasized on the importance of embedding quality in the medical curriculum at an early stage and scoping to ensure that utilization of funds was contributing towards resolution of healthcare issues.
Capacity Building Workshop in Faisalabad
Capacity Building Workshop in Faisalabad:
A capacity building workshop was conducted at a local hotel in Faisalabad for senior clinicians, healthcare experts and health managers from 24th to 26th June 2014. Healthcare professionals from various healthcare establishments in Districts Faisalabad, Narowal, Chiniot, Toba Tek Singh, Mandi Bahauddin, Nankana Sahab, and Faisalabad were trained in the implementation of the MSDS at their respective establishments. The participants vouchsafed their commitment to the implementation of the MSDS at their respective HCEs.
Capacity Building Workshop in Sargodha
Capacity Building Workshop in Sargodha:
A capacity building workshop on implementation of MSDS at healthcare establishments was organized at a local hotel in Sargodha from 18th to 20th June 2014. The participants included senior clinicians and managers from HCEs in Khushab, Sargodha, Mianwali and Bhakkar. The participants were familiarized with the scoring criteria used by the PHC to assess compliance with the MSDS and were also trained in the use of self-assessment tools, prior to an inspection by the PHC. The participants gave high ratings to the workshop in the gain assessment survey conducted after the workshop.
Capacity Building Workshop in Sahiwal
Capacity Building Workshop in Sahiwal:
A capacity building workshop for healthcare experts, health managers and senior clinicians from Pakpattan, Okara, Khanewal, Vehari and Sahiwal was organized at a local hotel in Sahiwal from 12th to 14th June, 2014. The participants were trained in the implementation of MSDS to ensure compliance of these standards by their respective HCEs, a prerequisite for award of a Regular License by the Punjab Healthcare Commission. The participants gave positive feedback about the contents and training methodology of the workshop.
Capacity Building of the PHC Employees
Capacity Building of the PHC Employees:
A training workshop on ‘Office Filing, Noting and Drafting’ was organized for PHC employees at a local hotel on 7th June and 14th June, 2014, to enhance their capacities for proper handling and maintenance of records and files as well as the correct drafting of various documents. The workshop was facilitated by an external resource person specially engaged for the purpose.
Capacity Building Workshop in Hafizabad
Capacity Building Workshop in Hafizabad:
A capacity building workshop was held at Hafizabad for senior clinicians, healthcare experts and managers from 9th to 11th June 2014. The staff from the participating healthcare establishments was trained in the implementation of Minimum Service Delivery Standards for Hospitals to enable them to qualify for a license from the PHC. The participants expressed their complete satisfaction with the training methodology and the contents of the workshop.
Capacity Building Workshop in Layyah
Capacity Building Workshop in Layyah:
A capacity building workshop was organized for healthcare experts, consultants, clinicians, healthcare managers and service providers in Layyah from 4th to 6th June 2014. The participants which included professionals from HCEs in Districts Rajanpur and Layyah, were trained in the implementation of the MSDS at their respective healthcare establishments. Satisfactory compliance with the MSDS entitles an HCE to the award of a Regular License by the PHC. The participants appreciated the facilitative exercise by the PHC designed to assist them in the implementation of the MSDS.
Capacity Building Workshop at Kallar Kahar
Capacity Building Workshop at Kallar Kahar:
A capacity building workshop was conducted at Kallar Kahar from 28th to 30th May, 2014, for senior clinicians, healthcare experts and managers of HCEs from Chakwal. The participants were apprised of the importance of the MSDS for hospitals in ensuring patient safety and improving the quality of healthcare services being rendered in the province of the Punjab. The assessment methodology employed by the Commission to measure compliance with the MSDS by an HCE was explained in detail to the participants.
Capacity Building Workshop in Multan
Capacity Building Workshop in Multan:
A capacity building workshop was organized for healthcare experts, consultants, clinicians, healthcare managers and service providers in Multan from 22nd to 24th May, 2014. The managers and clinicians from HCEs in Multan, Rajanpur and Layyah were trained in the implementation of the MSDS for hospitals at their respective HCEs and were also familiarized with self-assessment tools along with the scoring matrix developed by the PHC for grading HCEs on their compliance with the MSDS.
Support Staff Training on Personal Grooming and Etiquettes
Support Staff Training on Personal Grooming and Etiquettes:
The PHC organized a workshop on ‘Personal Grooming and Etiquettes’ by the Centre for Management Development for the support staff (office boys, cleaning crew and chauffeurs) on Sunday, 18th May, 2014. During the course of the workshop the participants were made to go through several exercises meant to test their interpersonal and problem solving skills. The Commission is committed toward continuous professional development of its employees and the above mentioned workshop was part of a series of training workshops organized for this purpose.
Capacity Building Workshop for Surveyors
Capacity Building Workshop for Surveyors:
The PHC organized a capacity building workshop for healthcare professionals from 13th to 16th of May, 2014, in order to train them as surveyors able to carry out inspections of healthcare establishments. The participants included healthcare professionals who were trained in the application of the assessment methodology employed by the PHC to assess compliance with the MSDS. The participants were also imparted training on the guidelines for surveyors developed by the PHC. Under Section 22 of the PHC Act, 2010, the Commission has been authorized to appoint inspection team to carry out inspections of healthcare establishments.
Consultative Meeting on Draft Regulations and Charters
Consultative Meeting on Draft Regulations and Charters:
Chairperson Punjab Healthcare Commission, Justice (Retd.) Aamer Raza Khan inaugurated a Consultative Workshop organized by the Commission on 15th May, 2014, for sharing the drafts of Complaints Management Regulations, and Licensing Regulations. The drafts of Charters for the rights of patients and healthcare establishments were also presented to the participants for their comments. The participants of the workshop included renowned healthcare experts, leading professionals of the Allopathic, Homeopathic, Tibb, Dentistry and other related disciplines from public and private sectors. After making the recommended alterations, these draft regulations and charters will be presented in the forth- coming meeting of the Technical Advisory Committee (TAC). After endorsement from TAC and approval by the BOC of the PHC, these regulations will be officially notified by the Government.
Meeting with Stakeholders in Rajanpur
PHC Meeting with Stakeholders in Rajanpur:
A team from the Punjab Healthcare Commission, led by the Chief Operating Officer conducted meetings with health sector stakeholders in District Rajanpur on 8th May, 2014. Participants of the meeting included members of the district administration, healthcare experts, clinicians and senior administrative staff of public and private hospitals. The attendees were apprised of the implications of the PHC Act, 2010 and the legal obligation of healthcare establishments to register themselves with the Commission and to obtain a license from the Commission after implementation of the Minimum Service Delivery Standards (MSDS).
Meeting with Stakeholders in Layyah
PHC Meeting with Stakeholders in Layyah:
A team from the Punjab Healthcare Commission, led by the Chief Operating Officer conducted meetings with health sector stakeholders in District Layyah on 9th May, 2014. Apart from healthcare experts, clinicians and senior administrative staff of public and private hospitals, the meeting was also attended by members of the district administration, including the DCO. After the passage of the PHC Act, 2010, healthcare establishments are under a legal obligation to register themselves with the Commission and to obtain a license after the implementation of the MSDS. The members of the district administrators were apprised of their obligation to act in aid of the Punjab Healthcare Commission.
Capacity Building Workshop in Lahore
PHC Capacity Building Workshop in Lahore:
The PHC organized a capacity building workshop in Lahore from the 28th to the 30th of April. The Workshop was attended by key personnel from healthcare establishments in Lahore, Rajanpur and Layyah. The purpose of the workshop was the orientation of clinicians and managers representing various hospitals in the implementation of the Minimum Service Delivery Standards, and to equip the participants with the necessary tools to assess their own performance against the prescribed standards prior to an inspection by the PHC.
Capacity Building Workshop in Multan
PHC Capacity Building Workshop in Multan:
The Punjab Healthcare Commission organized a capacity building workshop in Multan for senior clinicians and health managers from hospitals in Rajanpur, Layyah, Dera Ghazi Khan and Multan, from 22nd to 24th in order to facilitate hospitals in the implementation of the Minimum Service Delivery Standards. The PHC inspects hospitals to assess compliance with the MSDS prior to issuing a license under the PHC Act, 2010.
PHC Meeting for Healthcare Professionals in Hafizabad
PHC Meeting for Healthcare Professionals in Hafizabad:
A team from the Punjab Healthcare Commission visited Hafizabad to apprise stakeholders of the implications of the PHC Act, 2010, on 14th April, 2014. Members of the district administration and healthcare professionals were invited to be a part of the PHC’s initiatives to regulate the delivery of healthcare services in the province by the chief Operating Officer, Dr. Muhammad Ajmal Khan. EDO (H), DDOH, and Drug Inspector, Hafizabad along with renowned medical professionals, including medical superintendents of hospitals were present at the meeting. The speakers from the PHC urged healthcare service providers to register with the PHC and to ensure implementation of Minimum Service Delivery Standards at their healthcare establishments.
Consultative Workshop for Sharing MSDS for Category II HCEs
Consultative Workshop for Sharing MSDS for Category II HCEs:
A Consultative Workshop for sharing the MSDS for Category II healthcare establishments was organized by the PHC, on 19th April, 2014, at a local hotel in Lahore. Chairperson, Justice (R) Aamer Raza Khan inaugurated the workshop and in his address emphasized on the importance of registration and licensing of HCEs by the PHC. The Chief Operating Officer in his remarks stated that the PHC had always attached a lot of importance to the inputs from all stakeholders working in relevant fields as the Commission wanted the MSDS developed by to be compatible with ground realities. The feedback given by the participants at the workshop will be incorporated into the MSDS Draft. The MSDS for Category II HCEs will be finalized after formal endorsement by the Technical Advisory Committee of the PHC and approval by the Board of Commissioners, followed by notification by the Government of Punjab.
Capacity Building Workshop for Surveyors/Assessors/Inspectors
Capacity Building Workshop for Surveyors/Assessors/Inspectors:
The PHC organized a capacity building workshop for surveyors from 25th to 28th March, 2014, at Conference Hall, Shaheen Complex. The training session at Shaheen Complex was followed by a field visit to Lahore General Hospital on the 31st of March. The participants included professionals from within the Commission as well as those professionals that will constitute the PHC’s external pool of surveyors. The session included training on the assessment methodology and inspection guidelines. They were also introduced to assessment tools like the MSDS Reference Manual, the Surveyors Guide and the Scoring Matrix. The visit to the Lahore General Hospital was useful in familiarizing the participants with the inspection procedure.
Sensitization Meeting with Academic Council of De´ Montmorency College
Sensitization Meeting with Academic Council of De´ Montmorency College:
A team from the PHC conducted a sensitization meeting with the faculty of De´ Montmorency College of Dentistry and the senior administrative staff of Punjab Dental Hospital on 4th March, 2014. Chief Operating Officer and senior management from the PHC explicated the Commission’s mandate to develop and enforce healthcare service delivery standards, register and license healthcare establishments and redress grievances of patients and health service providers in detail to the participants during the course of the meeting. The speakers from the PHC also responded to the queries pertaining to the implications of standardization and regulation under the PHC Act. The staff from Punjab Dental Hospital had previously received training on the implementation of the MSDS for hospitals in a capacity building workshop organized by the PHC.
Sensitization Visit to Sharif Medical City
Sensitization Visit to Sharif Medical City:
A team from the PHC had a meeting with the senior Administrative Staff of Sharif Medical City and the Academic Council of Sharif Medical and Dental College. The PHC team apprised the participants of the scope and mandate of the Commission relating to registration and licensing of healthcare establishments and implementation of standards for the improvement of healthcare services delivery. Sharif Medical City has been provisionally licensed by the Punjab Healthcare Commission and its staff had previously participated in a capacity building workshop for effective implementation of the MSDS for hospitals.
Sensitization Meeting at Shaikh Khalifa Bin Zayed Al Nahyan Medical and Dental College
Sensitization Meeting at Shaikh Khalifa Bin Zayed Al Nahyan Medical and Dental College:
The PHC conducted a sensitization meeting for members of the Academic Council of Shaikh Khalifa Bin Zayed Al Nahyan Medical and Dental College and the Administrative Staff of the attached hospital on 26th February, 2014. Chief Operating Officer and senior management from the PHC expounded on the Commission’s mandate to develop standards, register and license healthcare establishments and redress grievances of patients and HCEs, during the course of the meeting. The attendees made several queries pertaining to the implications of standardization and regulation under the PHC Act.
Consultative Workshop on MSDS for Homeopathic Clinics
Consultative Workshop on MSDS for Homeopathic Clinics:
The Directorate of Clinical Governance and Organizational Standards, Punjab Healthcare Commission organized a Consultative workshop for stakeholders to finalize the MSDS for Homeopathic facilities. The Workshop was inaugurated by Justice (Retd.) Aamer Raza Khan, Chairperson PHC. Participants of the workshop included representatives of the Health Department, WHO, and the DGHS office Punjab; President National Council for Homeopathy, Doctor Mahmood ul Haq Abbasi and other prominent Homeopathic practitioners from all over the Punjab. After this consensus-building exercise, these standards will be referred to the Technical Advisory Committee for further discussion and endorsement. These standards will thereafter be sent to the PHC’s Board of Commissioners for their approval and will become applicable to all the Homeopathic clinics after notification by the Government of Punjab.
Members of DFID and World Bank joint mission Visit the PHC
Members of DFID and World Bank joint mission Visit the PHC:
A Joint mission of the World Bank and the United Kingdom’s Department for International Development met the Chief Operating Officer and the senior management at the PHC office on 20th February, 2014. The Mission recently visited Lahore to hold consultations with the Department of Health and affiliated institutions like the Punjab Healthcare Commission and the Punjab Health Foundation, as part of its review of the Punjab Health Sector Reform Project (PHSRP). A brief progress report on Disbursement Linked Indicators related to the Commission was presented to the visitors. The visitors discussed possible areas of collaboration and offered to render assistance in meeting technical needs of the PHC.
Capacity Building Workshop for HCEs in Rawalpindi Division
Capacity Building Workshop for HCEs in Rawalpindi Division:
The PHC organized a capacity building workshop for managers, consultants and allied service providers belonging to healthcare establishments in the Rawalpindi Division, from the 11th to the 13th of February, 2014. The purpose of the capacity building exercise was to familiarize the participating HCE staff with the MSDS for hospitals and the MSDS Reference Manual, as well as with the licensing and inspection processes. The participants were also imparted training on the scoring matrix developed by the PHC to enable self-assessment of compliance with the MSDS, prior to formal inspection by the PHC. The 32 participants of the workshop expressed their satisfaction with the training content and methodology.

The Punjab Healthcare Commission has so far conducted 12 workshops for healthcare establishments in 16 districts of Punjab, namely Lahore, Gujrat, Gujranwala, Sialkot, Rawalpindi, Faisalabad, Multan, Khanewal, Mandi Bahauddin, Okara, Bhakkar, Toba Tek Singh, Jhang, Attock, Chakwal and Jhelum.
Advisor to CM Punjab Visited the PHC Office
Advisor to CM Punjab Visited the PHC Office:
Advisor to Chief Minister Punjab on Health, Khawaja Salman Rafique visited the PHC office on Friday 14th February, 2014, to meet with Chairperson PHC, Justice (Retd.) Aamer Raza Khan. The COO and senior management of the PHC were also present at the meeting. The importance of prompt registration of healthcare establishments under the PHC Act formed the subject of discourse. Mr. Salman Rafique urged stakeholders to set aside differences for the greater good and appreciated the PHC’s efforts towards ensuring standardization of healthcare service delivery in the province. He also assured the Commission of the Health Department’s continuous support in all its endeavours aimed at bringing about improvements in healthcare services.
Sensitization Meeting for Bahawalpur Division
Sensitization Meeting for Bahawalpur Division:
The COO and senior management of the PHC conducted an introductory meeting for stakeholders in Bahawalpur on 23rd January, 2014, at a local hotel. The meeting which was attended by Commissioner Bahawalpur Division, DCO Bahawalpur, EDO (H) Bahawalpur, Medical Superintendents of various public and private hospitals, and prominent members of the medical fraternity from districts Bahawalpur, Bahawalnagar and Rahim Yar Khan. The PHC team introduced the concepts of registration, licensing, implementation of service delivery standards and the management of complaints under the PHC Act, 2010, to the attendees. The presentations of the speakers were followed by a question and answer session.
Quaid-e-Azam Medical College Sensitization
Quaid-e-Azam Medical College Sensitization:
A team from PHC led by COO Dr. Muhammad Ajmal conducted a sensitization meeting with the Academic Council of Quaid-e-Azam Medical College and Administrative Staff Bahawal Victoria Hospital, on 23rd January, 2014. Vice Principal QMC, and Medical Superintendent Bahawal Victoria Hospital were present at the meeting. The purpose of meeting was to apprise eminent professors and administrators of the Commission’s mandate for developing standards for healthcare service delivery, registering and licensing of healthcare establishments and addressing grievances of patients and healthcare service providers. The team from the Commission also responded to queries of the participants.
Sensitization Meeting for Multan Division
Sensitization Meeting for Multan Division:
The COO and senior management of the PHC conducted an introductory meeting for stakeholders from the entire Multan Division on 22nd January, 2014, at a local hotel. The meeting was attended by members of respective district administrations including DCOs Multan and Khanewal, and EDOs (Health) Multan and Lodhran, Medical Superintendents of various public and private sector hospitals and medical practitioners including homeopaths. The PHC’s mandate to register and license healthcare establishments after due implementation of the MSDS and management of complaints filed by patients and healthcare service providers were the dominant themes at the event. Members of the audience displayed keen interest in the discussion on the Commission’s mandate and asked numerous pertinent questions.
Nishtar Medical College and Hospital Sensitization
Nishtar Medical College and Hospital Sensitization:
The PHC conducted an introductory meeting with the Academic Council of Nishtar Medical College, Multan on 22nd January, 2014. The team from the PHC led by the COO, Dr. Muhammad Ajmal Khan apprised the participants of the mandate and objectives of the Commission. They impressed upon the audience the importance of implementation of Minimum Service Delivery Standards for improvement in the quality of healthcare services. Other functions of the Commission including the registration and licensing of HCEs all over Punjab and the management of complaints were also discussed during the course of the meeting. Principal NMCH, Samee Akhtar and Medical Superintendent, Ashiq Hussain attended the meeting.
Sleep Management Workshop for PHC Staff
Sleep Management Workshop for PHC Staff:
The Punjab Healthcare Commission organized a workshop on Sleep Management for the entire staff on Sunday, 5th January, 2014. Renowned trainer, Suleman Ahmer conducted the session in which the PHC employees were also encouraged to bring their friends and families along. The trainer discussed the benefits of adopting correct patterns of sleep.
Sahiwal Division Sensitization
Sahiwal Division Sensitization:
A team from the PHC sensitized members of the local administration, Academic Council, Sahiwal Medical College and other stakeholders associated with healthcare service delivery in Sahiwal Division about the Commission’s mandate and its goals for improvement in healthcare services delivery. Chief Operating Officer and senior management from the PHC participated in the meeting. The Commission’s obligations to develop standards, register and license healthcare establishments and redress grievances of patients and HCEs were communicated in detail to the participants during the course of the event. The speakers also responded to the queries of the participants pertaining to the implications of the PHC Act for service providers and professionals associated with the health sector.
FMH Academic Council Sensitization
FMH Academic Council Sensitization:
The Chief Operating Officer and Senior Management, PHC, held a sensitization meeting with the Academic Council, Fatima Jinnah Hospital College of Medicine and Dentistry, on the 31st of December, 2013. The meeting was attended by a large number of participants who were acquainted with the changes in the regulatory regime, envisaged in the PHC Act, and the ensuing functions of the Commission including the development and enforcement of the Minimum Service Delivery Standards and registration and licensing of healthcare establishments in Punjab. The team from the Commission also responded to queries regarding various initiatives of the Commission to facilitate implementation of Minimum Service Delivery Standards.
Shalimar Hospital, Sensitization
Shalimar Hospital, Sensitization:
The Chief Operating Officer and Senior Management, PHC, held a sensitization meeting with the Academic Council Shalimar Medical and Dental College and Administrative Staff, Shalimar Hospital on the 27th of December, 2013, at the college premises. The purpose of the meeting was to apprise the participants of the Commission’s mandate for developing Minimum Delivery Standards and registering and licensing healthcare establishments in Punjab. Key areas of improvement in healthcare service delivery and the main concerns of healthcare professionals and service providers were also among the subjects of discourse at the meeting.
Strategic Time Management Workshops
Strategic Time Management Workshops:
The Human Resources Department at PHC organized ‘Strategic Time Management’ Workshops for the entire staff, by the well-known training firm, Timelenders. The employees of the Commission were divided into two groups, with the training for the first group taking place from the 12th to the 14th of December, and that of the second, from the 18th to the 20th of December. The participants learnt the importance of managing time in order to adequately fulfil their personal and professional obligations and leading more productive lives yet less stressful lives. The participants were also introduced to applicable frameworks for better management of time.
Stakeholder Sensitization in Sargodha Division
Stakeholder Sensitization in Sargodha Division:
Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the Punjab Healthcare Commission conducted a meeting with members of the medical fraternity from both public and private sectors, and members of the district administration, at a local hotel in Sargodha. The meeting was attended by notables like the Additional Commissioner Sargodha, Irfan Sindhu; Principal Sargodha Medical College, Professor Dr. Ashraf Niazi; President PMA Sargodha, Dr. Sikander Warraich; Executive District Officers (Health) Bhakkar and Mianwali; veteran professors and doctors, as well as homeopaths and hakeems. The meeting was conducted to familiarize the participants with the Commission’s mandate of enforcing standards, issuing licenses and adjudicating complaints of health service providers and patients.
Seminar on Dengue Treatment Guidelines for Family Physicians (13th Nov, 2013)
Seminar on Dengue Treatment Guidelines for Family Physicians (13th Nov, 2013):
A Seminar on the Latest Guidelines on Dengue for Family Physicians, organized by the Punjab Healthcare Commission in collaboration with the Pakistan Academy of Family Physicians was held at a local hotel on Wednesday, 13th November. Chairman, PHC, Justice (R) Aamer Raza Khan; Advisor to CM Punjab on Health, Khwaja Salman Rafique; Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan; and President, PAFP, Tariq Mahmood Mian were prominent among those present. Dr. Muhammad Yaqub Kazi and Dr. Muhammad Ali Khan, leading practitioners in the field of pediatrics gave detailed presentations on the clinical management and critical care of Dengue patients as well as effective monitoring of the disease. Additional Director General Dengue Cell Punjab, Dr. Jaffer Ilyas communicated the Punjab Government’s Initiatives for curtailing the spread of Dengue at the occasion.
Seminar on Dengue Guidelines for Family Physicians (11th Nov, 2013)
Seminar on Dengue Guidelines for Family Physicians (11th Nov, 2013):
A seminar on ‘Latest Guidelines on Dengue for Family Physicians’ was organized by the Punjab Healthcare Commission in collaboration with the Pakistan Academy of Family Physicians, at a local hotel on Monday, 11th November. Commissioner PHC, Dr. Muhammad Amjad Saqib; Chief Operating Officer, PHC, Dr. Muhammad Ajmal; Additional Director General, Dengue Cell Punjab, Dr. Jaffer Ilyas were present at the occasion. Renowned health experts Dr. Javed Akram and Dr. Ali Jawa informed the participants of the critical measures in the treatment of Dengue patients. The event was organized by PHC to facilitate family physicians in the discharge of their professional duties in the fight against Dengue.
Sensitization, Academic Council FJMC
Sensitization, Academic Council Fatima Jinnah Medical College (FJMC):
A team from the Punjab Healthcare Commission visited Fatima Jinnah Medical College on the 30th of October to apprise the Academic Council, FJMC, about the scope of the Commission’s mandate and its efforts toward ensuring improvement in healthcare service delivery through development of standards, licensing of healthcare establishments and management of complaints. Apart from the Chief Operating Officer, the team from PHC included Directors of Licensing and Accreditation, Complaints, and Clinical Governance, along with the Head of Communications.
Sensitization LGH, PGMI
Sensitization Lahore General Hospital (LGH), Post Graduate Medical Institute (PGMI):
Chief Operating Officer and Senior Management met members of the Administrative Staff, Lahore General Hospital and the Academic Council, Post Graduate Medical Institute on 29th October and sensitized them about the PHC’s mandate and its envisioned role in health sector regulation. The members of the Administrative Staff and the Academic Council present at the occasion put their queries about the Commission’s objectives before the team from PHC and also shared their experiences regarding challenges attendant on healthcare service delivery in one of the largest public sector tertiary care hospitals in Punjab.
PHC Sensitizes Academic Council, Jinnah Hospital
PHC Sensitizes Academic Council, Jinnah Hospital:
A team from PHC met the Academic Council of Jinnah Hospital on 14th October, to apprise them of the Commission’s mandate and its envisaged role in health sector regulation in Punjab. The team led by COO, Dr. Muhammad Ajmal and comprising of the senior management, emphasized on the importance of the implementation of Minimum Service Delivery Standards in healthcare establishments for accelerated improvement in the delivery of healthcare services. The meeting also served as an opportunity for members of the Academic Council to receive direct responses to their queries regarding various aspects of the Commission’s operations.
Strategic Vision Workshops
Strategic Vision Workshops:
World renowned organization Timelenders conducted three-day training sessions on ‘Strategic Vision’ at a local hotel for all the employees of PHC, including the senior management. The purpose of the workshops was to enable the employees to look to the future and develop a personal vision for themselves as well as to induce in them a sense of commitment toward a collective vision for the organization, and to enable them to successfully develop synergies between the two for personal and organizational growth.
PMA Delegation visits PHC
PMA Delegation visits PHC:
A delegation from PMA came to the PHC office on October 2nd to share their views on Punjab Healthcare Commission’s Complaints Management Regulations (Draft), 2013, and to discuss areas of mutual concern with the Commission. COO, Dr. Muhammad Ajmal and Director Complaints, Riaz Ahmed Tasneem welcomed the delegation which included Dr. Tariq Mian and Dr. Tanveer Ahmed among others. The meeting provided a valuable opportunity of discourse between senior members of both organizations.
Workshop in Faisalabad
Workshop in Faisalabad:
PHC conducted MSDS Reference Manual Dissemination Workshop at Faisalabad on 18th September, 2013, which was attended by District Coordination Officer, Najam Shah, Principal Punjab Medical College and senior professors from Faisalabad Institute of Cardiology, among others. The PHC team present at the event included COO, Dr. Muhammad Ajmal Khan and Directors of Complaints, Licensing and Clinical Governance.
MSDS Reference Manual Dissemination Workshop in Gujranwala
MSDS Reference Manual Dissemination Workshop in Gujranwala:
MSDS Reference Manual Dissemination Workshop was held at Gujranwala on 14th September, 2013. The chief operating officer and the senior management of PHC were present at the event. Participants included Director General Health Services Punjab; Director Health Services, Gujranwala Division; senior professors and superintendents of hospitals.
TAC Inaugural Meeting
Technical Advisory Committee (TAC) Inaugural Meeting:
TAC inaugural was held on 2nd of August 2012 with participation of more than 40 people in a local hotel in Lahore.

The main objectives of the meeting were:
  • To elect a Convener for TAC.
  • Discuss the draft of Minimum Service Delivery Standards (MSDS) for Hospitals developed by PHC and to suggest amendments if required and present it for approval of the PHC Board.
  • Nomination of five health experts as members of the TAC, to adopt its Code of Conduct & Management Protocols and to establish sub-committees.
Team Building Workshop
Team Building Workshop:
The Team Building Workshop of the Punjab Healthcare Commission was held at Greenfields Country Club, near Balloki Head Works, in District Kasur from 19th – 20th October 2012.

The objectives of the workshop were:
  • To help build a high performing team at the PHC which, is able to achieve its objectives.
  • To enable individual members to identify and realize their true potential with a high degree of job satisfaction.
  • To Generate and strengthen the bond amongst the employees, which would help to synergize their activities for achieving organizational goals.
Branding Workshop
Branding Workshop:
The Communications Department conducted a training workshop for the entire staff of PHC, entitled “Promotion of PHC through Communication and Branding”. The workshop was conducted on the 14th of November 2012 in a local hotel in Lahore.

The objectives of the workshop were:
  • To create consensus amongst all staff responsible for delivering the brand message.
  • To sensitize staff on PHC’s core values and brand communications strategy.
  • To use the group’s collective intelligence knowledge, experience and creativity to generate ideas and priorities for communication.
Consultative Workshop on MSDS
Consultative Workshop on MSDS:
A one day Consultative workshop was held on the 15th of January 2013 at a local hotel. More than thirty healthcare experts from various fields attended this workshop. The Directorate of Clinical Governance conducted the workshop. The main objective of the workshop was to review the MSDS Reference Manual and share it with all the relevant stakeholders for their valuable inputs.
Strategic Planning Workshop
Strategic Planning Workshop:
The Strategic Planning workshop was held from Nov 29th 2012 till 1st of Dec 2012. All the PHC staff and the Board of Commissioners attended the workshop. The workshop was conducted by a team of Consultants from DFID and supported by the Communications Department of PHC.

The main objectives of this workshop were to:
  • Build upon the team building workshop conducted in October regarding work practices, organization and deployment of resources.
  • Develop high level strategy to pursue the requirements of the PHC Act and the vision, mission and objectives of the organization.
  • Identify risks and mitigation options that are to be expected when implementing strategies.
  • Identify the communications requirements to support the delivery of the PHC mandate, and
  • Reflect this in a strategic business plan covering the next 18 months and a comprehensive Strategic Business plan for next 5 years.
Capacity building workshop for Assessors
Capacity building workshop for Assessors/Surveyors:
The Directorate of Clinical Governance of PHC conducted a five-day capacity building workshop for Assessors/Surveyors at Management and Professional Development Department from 22nd to 26th of April 2013. Twenty-six people were trained on assessment of Minimum Service Delivery Standards (MSDS) implementation and field visits were conducted to Punjab Institute of Cardiology and Services Hospital. MSDS, MSDS Reference Manual and Scoring methodology were discussed in depth during the workshop.
Capacity Building Workshop on MSDS
Capacity Building Workshop for Healthcare Establishments on implementation of Minimum Service Delivery Standards:
A three -day capacity building workshop was held at Management and Professional Development Institute, Lahore for Healthcare Establishments from both the Public and Private Sectors from the 14th to 16th of May 2013. About thirty people from different Healthcare Establishments attended the workshop. The main objective of this workshop was to build capacities of the Healthcare Establishments regarding successful implementation of MSDS and to help them in areas where they needed support from the Commission.
Sensitization of Academic Council of SIMS
Sensitization of the Academic Council of Services Institute of Medical Sciences(SIMS):
A sensitization meeting of the Academic Council of SIMS was held on the 14th of June 2013.The meeting was attended by the Principal and Medical Superintendent of SIMS apart from Senior Professors and Management staff of SIMS. The main objective of the meeting was to appraise the participants about the roles and responsibilities of the PHC and explain in depth about MSDS implementation.
TAC Inaugural Meeting
Team Building Workshop
Branding Workshop
Consultative Workshop on MSDS
Strategic Planning Workshop
Capacity building workshop for Assessors
Capacity Building Workshop on MSDS
Sensitization of Academic Council of SIMS
 
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Punjab Healthcare Commission
185, Ahmed Block, New Garden Town,
Lahore, Pakistan
Telephone: 042-99333161-68